PRIVACY POLICY

1. Introduction

Edglion LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase through our website.

This policy applies to all visitors, customers, and users of our website and services. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information when you interact with our website:

Personal Identification Information

  • Full name
  • Email address
  • Billing and shipping addresses
  • Telephone number

Order and Transaction Information

  • Products purchased, including outdoor sports equipment and related accessories
  • Order details and transaction records
  • Payment status and billing information

Payment Information

Payments are processed through third-party payment service providers. We do not directly store or maintain complete credit or debit card numbers or security codes on our servers. Payment providers handle payment information in accordance with their own privacy and security policies.

Technical and Usage Information

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited and browsing activity
  • Website interaction and access timestamps

3. How We Use Your Information

Edglion LLC may use collected information for the following purposes:

  • To process, confirm, and fulfill customer orders.
  • To arrange product shipping and delivery.
  • To communicate order updates, confirmations, and customer service responses.
  • To respond to product inquiries, complaints, and requests.
  • To improve our website, products, and shopping experience.
  • To maintain transaction records and business operations.
  • To detect, prevent, and investigate fraudulent or unauthorized activities.
  • To comply with applicable legal obligations and enforce our policies.

We will only use personal information for purposes that are reasonably necessary and consistent with this Privacy Policy.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website performance, remember user preferences, and enhance the shopping experience.

These technologies may include:

  • Essential Cookies: Necessary for website functionality, shopping cart operations, checkout, and security.
  • Functional Cookies: Help remember customer preferences and settings.
  • Analytics Cookies: Help us understand website traffic and visitor interactions.
  • Advertising Cookies: May be used to measure advertising performance and provide relevant promotional content.

You can manage or disable certain cookies through your browser settings. Where required by applicable law, non-essential cookies and tracking technologies will only be activated after obtaining your consent.

Please note that disabling certain cookies may affect some website features.

5. How We Share Your Information

Edglion LLC does not sell personal information in exchange for monetary compensation. However, we may share certain information with trusted third parties when necessary to operate our business and provide services, including:

  • Payment Processors: To securely process customer payments and transactions.
  • Shipping and Delivery Providers: To fulfill orders and deliver purchased outdoor sports products.
  • Website and Hosting Providers: To maintain website functionality, security, and technical operations.
  • Analytics and Marketing Providers: To evaluate website performance and support marketing activities, subject to applicable privacy requirements.
  • Legal and Regulatory Authorities: When disclosure is required by law, legal proceedings, or valid governmental requests.

Third-party service providers are expected to handle personal information appropriately and only for authorized business purposes.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal compliance, dispute resolution, and fraud prevention.

Order-related and transaction records may be retained for up to seven (7) years after the completion of an order, where appropriate for business and legal recordkeeping purposes.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take appropriate measures to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information, including:

  • Right to Know: Request information about the categories and specific pieces of personal information we collect.
  • Right to Access: Request access to personal information we maintain about you.
  • Right to Correction: Request correction of inaccurate personal information.
  • Right to Deletion: Request deletion of personal information, subject to applicable legal exceptions.
  • Right to Data Portability: Request a copy of certain personal information in a portable format.
  • Right to Opt Out: Opt out of certain sales, sharing, or targeted advertising activities where applicable.
  • Right to Non-Discrimination: Exercise your privacy rights without unlawful discrimination.

To submit a privacy-related request, please contact us using the email address provided in the Contact Information section.

We may need to verify your identity before processing certain requests.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

These rights may include:

  • The right to know what personal information we collect, use, disclose, or share.
  • The right to request deletion of personal information, subject to legal exceptions.
  • The right to correct inaccurate personal information.
  • The right to opt out of the sale or sharing of personal information, as defined under California law.
  • The right to limit the use and disclosure of sensitive personal information where applicable.
  • The right to receive equal service and pricing when exercising your privacy rights.

Do Not Sell or Share My Personal Information

Edglion LLC does not sell personal information for monetary consideration. If our use of certain third-party advertising or tracking technologies constitutes “sharing” under applicable California privacy laws, you may request to opt out of such sharing.

To submit a request or exercise your California privacy rights, please contact:

Email: [email protected]

We will review and respond to verified requests within the timeframes required by applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms. These external websites operate independently and have their own privacy policies and practices.

Edglion LLC is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will take reasonable steps to delete such information in accordance with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, legal requirements, or privacy standards.

Any updates will be published on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your personal information.